Who's Who at Melbourne's Leading Nanny Agency

... Annie chose to end her career in Fashion, National Merchandising and Business Management to become the proud mother of three gorgeous children, Lachie, Jessie and Reggie. When it was time to return to work back in 1999, she was determined to find a good balance between motherhood and personal achievement, hence began MLNA.

[Click for more information on Annie ]

 

 

... Chris had a 30 year career in nursing specialising in paediatrics, gynaecology, midwifery, post-natal care, children's allergies and aged care. She also joined forces with her husband to own and operate a number of retail businesses over a 15 year time span.

[Click for more information on Chris ]

 

 

Title: Office Manager
Started: March 2005

Responsibilities:

  • Accounts
  • PA to Director
  • HR, Support, Mediation - Staff, Carers & Clients
  • Client Enquiries
  • Client Registrations
  • Matching Carers to Client Profiles

Qualifications / Skills:

  • Diploma of Teaching-Secondary Business and English
  • Accounts MYOB
  • Excellent Customer Service
  • Building Relationships with Client & Carers
  • Managing conflict
  • Negotiating fair work conditions

[Click for more information on Wendy ]

 

 

Title: Office Dog

Responsibilities:

  • Sniffing out the best candidates
  • Bringing a smile to everyone that comes into the office
  • Giving lots of cuddles

Qualifications/ Skills:

  • Excellent Customer Service
  • Very good nose for quality!
  • Certificate IV Professional Office Dog

[Click for more information on Larly ]

 

 

Title: Casual Receptionist/ Support Officer
Started: March 2013

Responsibilities:

  • Managing Reception
  • Filling Casual Bookings
  • Updating Social Media
  • Supporting All Departments

Qualifications/ Skills:

  • Certificate III Business
  • Studying Certificate IV Business
  • Excellent Customer Service
  • Building Relationships with Client & Carers

[Click for more information on Christina ]

 

 

Title: Nanny Consultant
Started: March 2011

Responsibilities:

  • Client Enquiries
  • Client Registrations
  • Matching Carers to Client Profiles
  • Supporting, Mediating and providing advice to Carers & Clients

Qualifications/ Skills:

  • Excellent Customer Service
  • Building Relationships with Client & Carers
  • Managing conflict
  • Negotiating fair work conditions

[Click for more information on Jen W ]

 

 

Title: Nanny Consultant
Started: October 2005

Responsibilities:

  • Client Enquiries
  • Client Registrations
  • Matching Carers to Client Profiles
  • Supporting, Mediating and providing advice to Carers & Clients

Qualifications/ Skills:

  • Bachelor of Arts/Social Sciences
  • Graduate Diploma in Primary Education
  • Excellent Customer Service
  • Building Relationships with Client & Carers
  • Managing conflict
  • Negotiating fair work condition

[Click for more information on Carmel ]

 

 

Title: Nanny Consultant
Started: March 2009

Responsibilities:

  • Client Enquiries
  • Client Registrations
  • Matching Carers to Client Profiles
  • Supporting, Mediating and providing advice to Carers & Clients

Qualifications/ Skills:

  • Excellent Customer Service
  • Building Relationships with Client & Carers
  • Managing conflict
  • Negotiating Fair Work Conditions

[Click for more information on Jen O ]

 

 

Title: Recruitment & Development Coordinator
Started: July 2014

Responsibilities:

  • Carer Enquiries
  • Interviewing & Reference Checking
  • Managing Carer Professional Development
  • Advertisement/ Marketing

Qualifications/ Skills:

  • Bachelor of Business (Human Resource Management & Management)
  • Certificate III Business
  • Proving Support & Coaching to Carers
  • Excellent Customer Service

[Click for more information on Mia ]

 

 

Title: Placement & Retention Coordinator.
Started: March 2014

Responsibilities:

  • Ensuring Carers Qualifications Are Current
  • Checking Up on Carers 
  • Matching Carers to Client Profiles
  • Client Registrations
  • Managing Social Media

Qualifications/ Skills:

  • Bachelor of Business (Human Resource Management & Management)
  • Excellent Customer Service
  • Building Relationships with Client & Carers
  • Office IT Expert

[Click for more information on Emily ]

 

 

Title: Cleaner Consultant & Support
Started: October 2014

Responsibilities:

  • Client Registrations
  • Matching Carers to Client Profiles
  • Filling Casual Bookings
  • Supporting All Departments

Qualifications/ Skills:

  • Studying Certificate III Business
  • Excellent Customer Service
  • Building Relationships with Client & Carers

[Click for more information on Amber ]

 

 

Title: Trainee Receptionist
Started: July 2015

Responsibilities:

  • Managing Reception
  • Filling Casual Bookings
  • Updating Social Media
  • Supporting All Departments

Qualifications/ Skills:

  • Studying Certificate III Business
  • Excellent Customer Service
  • Building Relationships with Client & Carers

[Click for more information on Kasia ]

 

 

Title: Database Consultant
Started: March 2008

Responsibilities:

  • Making changes to our Access Database
  • Working closely with MLNA Website Designer

Qualifications/Skills:

  • Microsoft Office Specialist Certification
  • 20yrs Industry Experience

[Click for more information on Jenny P ]