Public Liability Insurance

All Carers who represent THE AGENCY are covered by Public Liability Insurance for up to $10,000,000 worth of damage. If a client chooses to utilise this policy they will need to get in contact with us immediately and our staff will assist with processing the claim, the CLIENT shall be responsible for payment of the $250 excess.

In the event that the Carer is required to drive their own or the Clients Vehicle during working hours and has taken all reasonable care to avoid a motor vehicle accident, it is the Families responsibility to make full insurance excess payments for any insurance claim activated.

THE AGENCY and its Carers will not be liable for any special, indirect or consequential loss or damage arising from engagement of a Carer by a Client.

If the damage is less than $250 THE AGENCY cannot assist with the claim and suggests that the Client pursue the claim through their own home insurance policy which may have a lower excess.

Clients who permanently Place a Carer can investigate taking out a private policy here